30-Day Return Policy
Returns with Contact Lens King are easy to do. Items may be returned within 30 days of purchase provided that they are unopened (box is sealed), undamaged and in original condition without any exterior markings of any sort (check marks, indicators for right or left, etc.). Contact lenses are categorized as medical devices by the U.S. Food and Drug Administration and therefore we must apply these conditions for returns. Only the returned items will be credited in full. The shipping and processing fees associated to your order are not eligible for credit.

Defective Products
In the unlikely event that you receive a defective lens, do not throw it away. We may need to return it to the manufacturer for inspection. Provided that the lens manufacturer agrees that the lens is defective, a replacement lens will be sent to you at no cost. Please note that defective lenses may only be exchanged for the exact same lens brand and prescription. We cannot issue refunds for defective items.

Returns Procedure
Do not return items before contacting our customer service department (by email at customerservice@contactlensking.com or by phone at 1-800-352-0255). If emailing, please include your name, order number, the reason for the return, and whether you would like a credit to your account or a credit applied to your credit card. If calling, please have this information readily available to you on hand as you will need to provide it to the agent answering your call. Our customer service department will issue you a Return Merchandise Authorization (RMA) number. This number should be written prominently in the address portion of your return package.